to MKCL’s International - Certificate in Information Technology (MI-CIT)
ERA Deployment Support and Updates!
various support documents are made available for Centers. Click on
respective button to view it.
Document: View reference guides for installation,
learning facilitator and learner. The midterm examination schedule is
also available here.
Asked Questions (FAQs): ALC’s can help themselves by
referring this document and find solution to the common issues/query.
This document is updated from time to time.
Support Video: Various webcast video’s as well as
video’s on using ERA are available here.
Updates: Allows the ALC’s to manually download the
updates. The updates available here should be used only if the ERA
Assistant is not working properly.
for MI-CIT ERA 4: This link can be used to get the
updates for MI-CIT ERA 4.